All rights reserved.
Head Office:
2669 Tungsten Ct
San Bernardino, CA 92408
(909) 991-7709
solution@computer-doctors.org
2669 Tungsten Ct
San Bernardino, CA 92408
(909) 991-7709
solution@computer-doctors.org
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Computer Doctors Exchange & Return Policy
Please follow these guidelines:
Exchange and Return Period
Exchange or return your item anytime from the original
purchase date within the time frame below:
•14 days for computers, monitors, projectors,
camcorders, digital cameras, and radar detectors
•30 days for all other products
Non-Returnable Items
Some items cannot be returned, including:
•Pre-paid cards such as music, photo, video or phone
cards
•Digital content (e.g. music downloads from Napster)
•Pitch In™ Card contributions
•Consumable items such as batteries.
•Items that are damaged or abused
•Items that are missing accessories, such as remote
controls, cords and cables
•Etched or otherwise personalized items
•Opened computer software, movies, music and video
games can be exchanged for the identical item but
cannot be returned for a refund
Original Receipt
To help facilitate the return, bring the original receipt as well as photo identification for all exchanges, returns, price matches and warranty repair services.
•When a promotional item is returned, the value of the
promotional item is deducted from the refund amount.
For instance, if you purchase a TV and get a $100 gift
card or 50% off of a DVD player, the $100 value of the
gift card or the total value of the DVD player would be
subtracted from the refund.
•When an item included as part of a promotional bundle is returned, the bundled discount is void and the value of the bundled discount will be applied to the refund. This occasionally results in additional funds being owed to Computer Doctors. For instance, if your receive $200 in savings when you purchase a laptop and printer together and you return either item, the $200 amount will be subtracted from your refund.
Refund Method
Your refund will generally be in the same form as the
original purchase. However when the item was
purchased with cash, debit or a check in an amount
greater than $250, the refund will be in the form of a mail check mailed within 10 business days of the return.
Mail-In Rebates
When a product that was purchased when a mail-in
rebate was available on the item, the amount of the
rebate may be deducted from the refund amount.
Country of Origin
The item must be exchanged or returned in the country in which it was originally purchased.
To Protect Your Personal Data
Please remove all personal data (e.g. computer or
wireless phone data) from any exchanged or returned
products. Computer Doctors is not responsible for any
personal data left on or in an exchanged or returned
product.
Computer Doctors Discretion
Computer Doctors reserves the right to deny any return.
Please follow these guidelines:
Exchange and Return Period
Exchange or return your item anytime from the original
purchase date within the time frame below:
•14 days for computers, monitors, projectors,
camcorders, digital cameras, and radar detectors
•30 days for all other products
Non-Returnable Items
Some items cannot be returned, including:
•Pre-paid cards such as music, photo, video or phone
cards
•Digital content (e.g. music downloads from Napster)
•Pitch In™ Card contributions
•Consumable items such as batteries.
•Items that are damaged or abused
•Items that are missing accessories, such as remote
controls, cords and cables
•Etched or otherwise personalized items
•Opened computer software, movies, music and video
games can be exchanged for the identical item but
cannot be returned for a refund
Original Receipt
To help facilitate the return, bring the original receipt as well as photo identification for all exchanges, returns, price matches and warranty repair services.
•When a promotional item is returned, the value of the
promotional item is deducted from the refund amount.
For instance, if you purchase a TV and get a $100 gift
card or 50% off of a DVD player, the $100 value of the
gift card or the total value of the DVD player would be
subtracted from the refund.
•When an item included as part of a promotional bundle is returned, the bundled discount is void and the value of the bundled discount will be applied to the refund. This occasionally results in additional funds being owed to Computer Doctors. For instance, if your receive $200 in savings when you purchase a laptop and printer together and you return either item, the $200 amount will be subtracted from your refund.
Refund Method
Your refund will generally be in the same form as the
original purchase. However when the item was
purchased with cash, debit or a check in an amount
greater than $250, the refund will be in the form of a mail check mailed within 10 business days of the return.
Mail-In Rebates
When a product that was purchased when a mail-in
rebate was available on the item, the amount of the
rebate may be deducted from the refund amount.
Country of Origin
The item must be exchanged or returned in the country in which it was originally purchased.
To Protect Your Personal Data
Please remove all personal data (e.g. computer or
wireless phone data) from any exchanged or returned
products. Computer Doctors is not responsible for any
personal data left on or in an exchanged or returned
product.
Computer Doctors Discretion
Computer Doctors reserves the right to deny any return.
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