Privacy Policy
The following privacy policy describes the information and
privacy practices for Computer Doctors. This privacy policy
describes how Computer Doctors Agents will collect and use
your information. All information provided to Computer
Doctors may be shared with Computer Doctors parent
companies. When you provide a Computer Doctors Agent
with your personal information, you consent to the
information practices described in this policy.
This privacy policy may not apply to Web sites that are
accessible through the COMPUTER-DOCTORS.ORG may
contain links to other sites operated by third parties
including, but not limited to, third-party sites that display
Computer Doctors trademarks. We encourage you to read
the privacy policies of those other sites to learn how they
collect, use, share and secure your information.
To assist you with reading through our privacy policy, we
have provided questions and answers below that you may
find helpful in understanding our privacy practices:
What information do Computer Doctors Agents collect
from me?
When does Computer Doctors collect information
from me?
How is my information used?
Does Computer Doctors share my personal
information with others?
Third-Party Ad Providers?
Can I control the use of my information for marketing
purposes?
How does Computer Doctors secure my personal
information?
Does Computer Doctors use cookies to collect
information about me?
How can I update my information?
Does Computer Doctors collect information from
children?
Who can I contact with questions about the security
of my information?
Will this privacy policy change?
What information do Computer Doctors Agents collect
from me?
We may collect personal information such as your name,
mailing address, phone number, e-mail address, credit card
number, and other billing information.
When does Computer Doctors collect information
from me?
When using products or services available from Computer
Doctors, you may be asked to provide personal information.
For example, you may be asked to provide personal
information when you schedule an appointment for services;
bring in your product for service; purchase products;
contact Computer Doctors call centers; initiate a chat
session; participate in a sweepstakes, promotion, or survey;
and/or participate in other activities with Copmputer Doctors
entities.
How is my information used?
Computer Doctors uses the information you provide to fulfill
requests for service or information; provide customer
service; administer sweepstakes, promotions or surveys;
offer new products or services; improve the effectiveness of
our Web site, marketing endeavors and offers; conduct
research and analysis; send marketing communications; or
perform other business activities.
Does Computer Doctors share my personal
information with others?
Computer Doctors does not sell or rent your personal
information to third parties, although we may need to share
your personal information with certain third parties such as
our service providers and other representatives for limited
purposes. For example, Computer Doctors may share
personal information with third parties to send marketing
communications; service products; conduct research,
analysis or administer surveys; send mail and e-mail;
process credit card payments, administer sweepstakes,
provide call-center, data storage, and hosting services.
The third parties with whom Computer Doctors conducts
business are only authorized to use your information to
perform the service for which they were hired. As part of our
agreement with them, they are required to follow the privacy
guidelines given to them and to take reasonable measures
to ensure your personal information is secure.
Computer Doctors may also share your personal
information with companies who have referred you to us for
goods and services, or have provided space in their store
locations for Computer Doctors to offer its goods and
services, or have allowed us to have a presence on their
Web sites.
From time to time, we may be required to share personal
information in response to a valid court order, subpoena,
government investigation, or as otherwise required by law.
We also reserve the right to report to law enforcement
agencies any activities that we, in good faith, believe to be
unlawful. Computer Doctors may share certain personal
information when we believe that such release is reasonably
necessary to protect the rights, property, and safety of
ourselves and others. Computer Doctors may also transfer
personal information in the event of a corporate sale,
merger, acquisition, dissolution or similar event.
Third-Party Ad Providers
Our Web sites use third-party service providers to serve
ads across the Internet and analyze Web site traffic on our
behalf. They may collect anonymous information about your
visits to our Web site, and your interaction with our ads.
These companies may use technologies similar to those
outlined above to measure the effectiveness of ads and e-
mails. They may also use information about your visits to
this and other Web sites so that we can provide
advertisements about goods and services.
No personally identifiable information is collected in this
process. We may share anonymous information with this
service provider in an aggregate form, for purposes of
analysis and improvement of our site.
If you would like more information about this practice and to
know your choices about not having this information used
by our third-party advertiser, visit http://www.computer-
doctors.org/privacy
Can I control the use of my information for marketing
purposes?
Computer Doctors is an opt-out organization. Once we
receive your information, we may send you marketing
communications that contain valuable offers, promotions,
and other Content. You always have the ability to opt out of
receiving future marketing communications from Computer
Doctors
To stop receiving marketing communications from Computer
Doctors:
Follow the directions on any of our marketing e-mail or
direct mail marketing communications.
Call (909) 991-7709.
Send an e-mail request with your full name, address, phone
number, and e-mail address to info@computer-doctors.com.
Send a request with your full name, address, phone
number, and e-mail address to Computer Doctors, 2669
Tungsten Ct San Bernardino, CA 92408.
If you send an e-mail or letter request, please be sure to
include your current contact information, and indicate
specifically what type of marketing communication(s) (for
example, e-mail, direct mail and/or phone) that you wish to
stop receiving. This helps identify you correctly in Computer
Doctor systems so agents can process your request.
Please note that due to production, mailing and system
timelines, and the form in which we received your request, it
may take up to ten business days for e-mails, 30 calendar
days for phone calls, and six weeks for direct mail to remove
you from Computer Doctors marketing lists. Until the change
takes effect, you may still receive marketing
communications from us. Also, please note that even
though you may have requested not to receive future
marketing communications, you may still receive business-
related notices such as appointment confirmation calls,
billing information, or other organization-related information.
Further, opting out of Computer Doctors marketing
communications does not remove you from our parent
company’s marketing lists. You must contact them directly if
you wish to stop receiving their marketing communications.
If you have never provided your personal information and
would like to be added to our marketing list, please use the
contact information above.
How does Computer Doctors secure my personal
information?
Security
Whether you receive services or purchase products in
Computer Doctors locations, use computer-doctors.org,
have services performed at your location, or contact the
Computer Doctors call center, we take reasonable
precautions to protect against the loss, misuse and
unauthorized access of your personal information. This
includes personal information that you provide to complete
a purchase. We cannot ensure or warrant the security of
any information you transmit by e-mail, and you do so at
your own risk.
Please note that while Computer Doctors is able to protect
personal information that is provided during the course of
business, we cannot take responsibility for data loss on the
products or systems serviced. You must remove or back up
this information to safeguard it.
Blogs
When posting information on Computer Doctors blogs,
please use caution when providing any personal data about
yourself, since this information may be viewed by others.
We recommended that you do not provide your name,
address, or any other personal information in this area.
Computer Doctors will monitor blog content and make every
effort to remove this type of information before posting.
However, if you choose to include personal data in your
content, you do so at your own risk and you accept full
responsibility for those posts and any consequences that
may arise.
Remote Access
Computer Doctors use remote access to diagnose and
resolve system problems. This lets us access your
computer to determine the problem and either repair it or
provide advice on possible repair options. By taking
advantage of this service, you give permission to a
Computer Doctors Agent to log into your computer, which
may contain personal information. He or she will only search
your computer to determine the cause of the problem and
will attempt to minimize interaction with your data. It is your
responsibility to ensure that all of your files, especially those
containing personal information, are secure to prevent any
type of data loss or corruption.
Does Computer Doctors use cookies to collect
information about me?
A cookie is a small data file that a Web site or e-mail may
send to your browser, which may then be stored on your
hard drive. Computer Doctors e-mails and Web sites may
use cookies to create a more personalized user experience
for visitors. These simulate a continuous connection, letting
us remember information about your preferences and
session.
Computer Doctors uses a third party to place cookies on
your computer. Although these may contain a unique user
ID, they do not collect or store any identifiable personal
information.
The Computer Doctors web server automatically collects
clickstream information such as the address (URL) of the
Web site that you came from before visiting Computer-
Doctors.org, which pages you visit on our site while you’re
there, which browser you used to view our site, and any
search terms you may have entered, among other things.
Computer-Doctors.org may also use anonymous
clickstream data to track which pages visitors view. This
helps us understand how visitors use our sites.
How can I update my information?
Computer Doctors wants your information and marketing
preferences to be complete and accurate. To update your
information, call (909) 991-7709, send an e-mail to
info@computer-doctors.org, or write to Computer Doctors,
Attention: Privacy Manager, 2669 Tungsten Ct San
Bernardino, CA, 92408
If you send an e-mail or letter request please include your
current contact information and list the requested changes
you would like to have made.
Does Computer Doctors collect information from
children?
Computer Doctors will not knowingly or intentionally collect
personal information online from children under the age of
13. Computer Docors is committed to protecting the privacy
of children.
Who can I contact with questions about the security
of my information?
Please contact our privacy manager to report any known or
suspected privacy or security breaches or to submit privacy
or security-related questions or complaints. After receiving
your inquiry, we will respond within five business days. You
may call (909) 991-7709, e-mail a request to:
info@computer-doctors.org, or send a letter to Computer
Doctors, Attention: Privacy Manager, 2669 Tungsten Ct San
Bernardino, CA, 92408
Will this privacy policy change?
Because Computer Doctors will continue to implement new
technologies and improve the services and features
provided, this policy is subject to change. If there are
changes or additions to this privacy policy, we will post them
here or in other formats. If we change our information
practices or this privacy policy in such a way that your
personal information may be used or shared in a different
manner, we will give you the opportunity to opt out of having
your information used or shared in that new manner.
Effective date: April 1, 2006
Call (909) 991-7709 now to make an appointment.
The following privacy policy describes the information and
privacy practices for Computer Doctors. This privacy policy
describes how Computer Doctors Agents will collect and use
your information. All information provided to Computer
Doctors may be shared with Computer Doctors parent
companies. When you provide a Computer Doctors Agent
with your personal information, you consent to the
information practices described in this policy.
This privacy policy may not apply to Web sites that are
accessible through the COMPUTER-DOCTORS.ORG may
contain links to other sites operated by third parties
including, but not limited to, third-party sites that display
Computer Doctors trademarks. We encourage you to read
the privacy policies of those other sites to learn how they
collect, use, share and secure your information.
To assist you with reading through our privacy policy, we
have provided questions and answers below that you may
find helpful in understanding our privacy practices:
What information do Computer Doctors Agents collect
from me?
When does Computer Doctors collect information
from me?
How is my information used?
Does Computer Doctors share my personal
information with others?
Third-Party Ad Providers?
Can I control the use of my information for marketing
purposes?
How does Computer Doctors secure my personal
information?
Does Computer Doctors use cookies to collect
information about me?
How can I update my information?
Does Computer Doctors collect information from
children?
Who can I contact with questions about the security
of my information?
Will this privacy policy change?
What information do Computer Doctors Agents collect
from me?
We may collect personal information such as your name,
mailing address, phone number, e-mail address, credit card
number, and other billing information.
When does Computer Doctors collect information
from me?
When using products or services available from Computer
Doctors, you may be asked to provide personal information.
For example, you may be asked to provide personal
information when you schedule an appointment for services;
bring in your product for service; purchase products;
contact Computer Doctors call centers; initiate a chat
session; participate in a sweepstakes, promotion, or survey;
and/or participate in other activities with Copmputer Doctors
entities.
How is my information used?
Computer Doctors uses the information you provide to fulfill
requests for service or information; provide customer
service; administer sweepstakes, promotions or surveys;
offer new products or services; improve the effectiveness of
our Web site, marketing endeavors and offers; conduct
research and analysis; send marketing communications; or
perform other business activities.
Does Computer Doctors share my personal
information with others?
Computer Doctors does not sell or rent your personal
information to third parties, although we may need to share
your personal information with certain third parties such as
our service providers and other representatives for limited
purposes. For example, Computer Doctors may share
personal information with third parties to send marketing
communications; service products; conduct research,
analysis or administer surveys; send mail and e-mail;
process credit card payments, administer sweepstakes,
provide call-center, data storage, and hosting services.
The third parties with whom Computer Doctors conducts
business are only authorized to use your information to
perform the service for which they were hired. As part of our
agreement with them, they are required to follow the privacy
guidelines given to them and to take reasonable measures
to ensure your personal information is secure.
Computer Doctors may also share your personal
information with companies who have referred you to us for
goods and services, or have provided space in their store
locations for Computer Doctors to offer its goods and
services, or have allowed us to have a presence on their
Web sites.
From time to time, we may be required to share personal
information in response to a valid court order, subpoena,
government investigation, or as otherwise required by law.
We also reserve the right to report to law enforcement
agencies any activities that we, in good faith, believe to be
unlawful. Computer Doctors may share certain personal
information when we believe that such release is reasonably
necessary to protect the rights, property, and safety of
ourselves and others. Computer Doctors may also transfer
personal information in the event of a corporate sale,
merger, acquisition, dissolution or similar event.
Third-Party Ad Providers
Our Web sites use third-party service providers to serve
ads across the Internet and analyze Web site traffic on our
behalf. They may collect anonymous information about your
visits to our Web site, and your interaction with our ads.
These companies may use technologies similar to those
outlined above to measure the effectiveness of ads and e-
mails. They may also use information about your visits to
this and other Web sites so that we can provide
advertisements about goods and services.
No personally identifiable information is collected in this
process. We may share anonymous information with this
service provider in an aggregate form, for purposes of
analysis and improvement of our site.
If you would like more information about this practice and to
know your choices about not having this information used
by our third-party advertiser, visit http://www.computer-
doctors.org/privacy
Can I control the use of my information for marketing
purposes?
Computer Doctors is an opt-out organization. Once we
receive your information, we may send you marketing
communications that contain valuable offers, promotions,
and other Content. You always have the ability to opt out of
receiving future marketing communications from Computer
Doctors
To stop receiving marketing communications from Computer
Doctors:
Follow the directions on any of our marketing e-mail or
direct mail marketing communications.
Call (909) 991-7709.
Send an e-mail request with your full name, address, phone
number, and e-mail address to info@computer-doctors.com.
Send a request with your full name, address, phone
number, and e-mail address to Computer Doctors, 2669
Tungsten Ct San Bernardino, CA 92408.
If you send an e-mail or letter request, please be sure to
include your current contact information, and indicate
specifically what type of marketing communication(s) (for
example, e-mail, direct mail and/or phone) that you wish to
stop receiving. This helps identify you correctly in Computer
Doctor systems so agents can process your request.
Please note that due to production, mailing and system
timelines, and the form in which we received your request, it
may take up to ten business days for e-mails, 30 calendar
days for phone calls, and six weeks for direct mail to remove
you from Computer Doctors marketing lists. Until the change
takes effect, you may still receive marketing
communications from us. Also, please note that even
though you may have requested not to receive future
marketing communications, you may still receive business-
related notices such as appointment confirmation calls,
billing information, or other organization-related information.
Further, opting out of Computer Doctors marketing
communications does not remove you from our parent
company’s marketing lists. You must contact them directly if
you wish to stop receiving their marketing communications.
If you have never provided your personal information and
would like to be added to our marketing list, please use the
contact information above.
How does Computer Doctors secure my personal
information?
Security
Whether you receive services or purchase products in
Computer Doctors locations, use computer-doctors.org,
have services performed at your location, or contact the
Computer Doctors call center, we take reasonable
precautions to protect against the loss, misuse and
unauthorized access of your personal information. This
includes personal information that you provide to complete
a purchase. We cannot ensure or warrant the security of
any information you transmit by e-mail, and you do so at
your own risk.
Please note that while Computer Doctors is able to protect
personal information that is provided during the course of
business, we cannot take responsibility for data loss on the
products or systems serviced. You must remove or back up
this information to safeguard it.
Blogs
When posting information on Computer Doctors blogs,
please use caution when providing any personal data about
yourself, since this information may be viewed by others.
We recommended that you do not provide your name,
address, or any other personal information in this area.
Computer Doctors will monitor blog content and make every
effort to remove this type of information before posting.
However, if you choose to include personal data in your
content, you do so at your own risk and you accept full
responsibility for those posts and any consequences that
may arise.
Remote Access
Computer Doctors use remote access to diagnose and
resolve system problems. This lets us access your
computer to determine the problem and either repair it or
provide advice on possible repair options. By taking
advantage of this service, you give permission to a
Computer Doctors Agent to log into your computer, which
may contain personal information. He or she will only search
your computer to determine the cause of the problem and
will attempt to minimize interaction with your data. It is your
responsibility to ensure that all of your files, especially those
containing personal information, are secure to prevent any
type of data loss or corruption.
Does Computer Doctors use cookies to collect
information about me?
A cookie is a small data file that a Web site or e-mail may
send to your browser, which may then be stored on your
hard drive. Computer Doctors e-mails and Web sites may
use cookies to create a more personalized user experience
for visitors. These simulate a continuous connection, letting
us remember information about your preferences and
session.
Computer Doctors uses a third party to place cookies on
your computer. Although these may contain a unique user
ID, they do not collect or store any identifiable personal
information.
The Computer Doctors web server automatically collects
clickstream information such as the address (URL) of the
Web site that you came from before visiting Computer-
Doctors.org, which pages you visit on our site while you’re
there, which browser you used to view our site, and any
search terms you may have entered, among other things.
Computer-Doctors.org may also use anonymous
clickstream data to track which pages visitors view. This
helps us understand how visitors use our sites.
How can I update my information?
Computer Doctors wants your information and marketing
preferences to be complete and accurate. To update your
information, call (909) 991-7709, send an e-mail to
info@computer-doctors.org, or write to Computer Doctors,
Attention: Privacy Manager, 2669 Tungsten Ct San
Bernardino, CA, 92408
If you send an e-mail or letter request please include your
current contact information and list the requested changes
you would like to have made.
Does Computer Doctors collect information from
children?
Computer Doctors will not knowingly or intentionally collect
personal information online from children under the age of
13. Computer Docors is committed to protecting the privacy
of children.
Who can I contact with questions about the security
of my information?
Please contact our privacy manager to report any known or
suspected privacy or security breaches or to submit privacy
or security-related questions or complaints. After receiving
your inquiry, we will respond within five business days. You
may call (909) 991-7709, e-mail a request to:
info@computer-doctors.org, or send a letter to Computer
Doctors, Attention: Privacy Manager, 2669 Tungsten Ct San
Bernardino, CA, 92408
Will this privacy policy change?
Because Computer Doctors will continue to implement new
technologies and improve the services and features
provided, this policy is subject to change. If there are
changes or additions to this privacy policy, we will post them
here or in other formats. If we change our information
practices or this privacy policy in such a way that your
personal information may be used or shared in a different
manner, we will give you the opportunity to opt out of having
your information used or shared in that new manner.
Effective date: April 1, 2006
Call (909) 991-7709 now to make an appointment.
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| Privacy Policy | Terms of Service | Computer Doctors Inland Empire | Computer Doctors San Diego | Computer Doctors Los Angeles |
Head Office:
2669 Tungsten Ct
San Bernardino, CA 92408
(909) 991-7709
solution@computer-doctors.org
2669 Tungsten Ct
San Bernardino, CA 92408
(909) 991-7709
solution@computer-doctors.org
All rights reserved.
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